Informatization is not a concept, and digitalization is not a slogan, but the only way to upgrade the competitiveness of enterprises.

At the beginning of its establishment, the group invested a lot of manpower and financial resources in informatization and digitalization, and applied a new generation of SAAS system, and the entire supply chain process including customer ordering, procurement, quality inspection, sorting, distribution and after-sales service, etc., has almost all realized data-based operation and management.

The purpose of digitalization

Improve the quality of customer service and improve the efficiency of enterprise operations

Reduce the error rate and loss rate, and reduce the operation and management costs

The chairman of the group said: The group has a passionate team, good at discovering new technologies, learning Xi new technologies, and they firmly believe that they can quickly improve their efficiency and competitiveness in continuous discovery and learning Xi.

Let's take a look at digitalization through a few scenarios:

Scenario one

Loading and sorting

1. Traditional scenario: It is difficult to unify standards, and manual errors are easy to make

In the traditional scenario, we basically rely on telephone communication or mobile phone information to place orders with suppliers, and suppliers are almost all manual operations, and after manually entering orders, we can then print labels, label labels or change labels, which is a cumbersome process and prone to errors.

The biggest headache for everyone is that when the supplier arrives overnight to deliver the goods, more problems arise: different specifications, different quality, different weight, different quality. For example, the same customer ordered 10 pounds of radish, some large, some small, some coarse, and some fine; If there is less delivery, it is necessary to pay attention to replenishment, and if there are more goods, it will increase losses and costs.

These affect both the quality of our services for our customers and the profitability of our business.

2. Digital scenario: real-time communication, accurate ordering

The BS system is part of our group's SAAS system, which we make available to our suppliers free of charge.

After the supplier uses it, it is equivalent to pre-processing all the problems, because our customer's orders will be synchronized to the corresponding supplier through the system. The order information that the supplier can only get in the middle of the night can now be 12-24 hours in advance, and the supplier can accurately know the customer's needs and have enough time to distribute the goods. Even if the customer temporarily replenishes the stock, we can confirm with the supplier at the first time, which greatly improves the replenishment efficiency.

Scenario two

Inventory & Receiving

1. Traditional scenario: repeated confirmation, low efficiency

After the supplier delivers the goods, the warehouse acceptor weighs and accepts the paper documents in hand, and after repeated confirmation, he goes to the window to place an order and complete the warehousing. This process is inefficient and error-prone.

2. Digital scenario: accurate frame projection, one-click receiving

The supplier has accurately distributed the goods in advance according to the demand, and directly submitted the frame in accordance with the regulations after arriving at the warehouse, due to the data front, the need to replenish the situation has been greatly reduced, and the acceptor only needs to hold the PAD or mobile phone to count, realizing automatic receiving, and the inventory efficiency has been increased by at least 80%.

Scenario three

Fulfillment and replenishment

1. Traditional scenario: information delay and replenishment lag

The delivery staff usually arrives at the post in the early morning, in order to get the paper list, get the final order information, once found that the need to replenish the goods, to declare to the supervisor first, and then contact the supplier, at this time the sky has been bright, the delivery vehicle has set off early. As a result, they had to be replenished individually, which was time-consuming and laborious, and added additional costs.

2. Digital scenario: information synchronization, fast replenishment

Because the system can synchronize the customer's order data, the delivery staff can grasp the order information 12-24 hours before taking up the post, and the delivery staff can find the errors and omissions in the order in advance, and communicate and confirm with the customer in time, and have enough time to transfer and replenish the goods.

"Replenishment application" can be submitted online, the supervisor in the background at any time to review, each out-of-stock commodity is automatically associated with its supplier, if you need to replenish, as long as one click, the system will synchronously push replenishment data to the supplier, greatly shortening the replenishment time. The company's operational efficiency has been significantly improved, and customer satisfaction has also been greatly improved.

Scenario four

Quality and safety monitoring

1. Traditional scenario: offline backup, cumbersome process

As a purchaser, we will take the initiative to ask each supplier for the quality inspection report, standard certificate and other relevant documents of the product. These documents are either couriered or faxed and scanned, and the purchasing staff collects, registers and retains them before sharing them with customers. Sometimes, different subsidiaries will also ask the same supplier for the same information, resulting in duplication of work and easy loss of documents.

2. Digital scenes: upload and download, and share them nationwide

All reports, certificates and information can be uploaded to the cloud platform of Wangjiahuan quality and safety monitoring, and can be shared with all subsidiaries and customers across the country in real time, and everyone can download them online anytime and anywhere according to their needs, all paperless operation, which greatly improves the efficiency of collaboration.

The above cases are just a few typical scenarios in the group's digital operation management, and "digitalization" can actually help enterprises upgrade their capabilities in all aspects.

As a start-up rooted in the agricultural product supply chain industry, we are well aware of the importance of informatization and digitalization at the beginning of its establishment.